Website and Instant Message Alert – Fraudulent website and phishing instant messages related to The Hongkong and Shanghai Banking Corporation Limited
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the
public to a press release issued by The Hongkong and Shanghai Banking
Corporation Limited relating to a fraudulent website and phishing
instant messages, which have been reported to the HKMA. A hyperlink to
the press release is available on the HKMA website.
The HKMA
wishes to remind the public that banks will not send SMS or emails
with embedded hyperlinks which direct them to the banks’ websites to
carry out transactions. They will not ask customers for sensitive
personal information, such as login passwords or One-Time Password, by
phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or
who has conducted any financial transactions, through or in response
to the website or instant messages concerned, should contact the bank
using the contact information provided in the press release, and
report the matter to the Police by contacting the Crime Wing
Information Centre of the Hong Kong Police Force at 2860 5012. Hong
Kong Monetary Authority 6 January 2025