Social Media Page, Website and Internet Banking Login Screen Alert – Fraudulent social media pages, websites and an internet banking login screen related to Hang Seng Bank Limited
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the
public to a press release issued by Hang Seng Bank Limited relating to
fraudulent social media pages, websites and an internet banking login
screen, which have been reported to the HKMA. A hyperlink to the press
release is available on the HKMA website.
The HKMA wishes to
remind the public that banks will not send SMS or emails with embedded
hyperlinks which direct them to the banks’ websites to carry out
transactions. They will not ask customers for sensitive personal
information, such as login passwords or One-Time Password, by phone,
email or SMS (including via embedded hyperlinks).
Anyone who
has provided his or her personal information, or who has conducted any
financial transactions, through or in response to the social media
pages, websites or login screen concerned, should contact the bank
using the contact information provided in the press release, and
report the matter to the Police by contacting the Crime Wing
Information Centre of the Hong Kong Police Force at 2860 5012. Hong
Kong Monetary Authority 24 November 2023