Privacy Commissioner Urges Job Seekers to Stay Vigilant about “Blind” Recruitment Advertisements Online Doxxing Messages Dropped by 90% on Third Anniversary of Anti-Doxxing Law
The Office of the Privacy Commissioner for Personal Data (PCPD) held a
media briefing today to elaborate on the PCPD’s concern on the placing
of “blind” recruitment advertisements (Blind Ads) on online
recruitment platforms, as well as to report on its enforcement work in
the past three years since the commencement of the provisions
criminalising doxxing acts under the Personal Data (Privacy) Ordinance
(PDPO).
1. Investigations on the Placing of Blind Ads on
Online Recruitment Platforms
Between September 2021 and
August 2024, the PCPD received 57 enquiries and 11 complaints in
relation to recruitment advertisements. The PCPD noticed that there
were organisations placing Blind Ads on online recruitment platforms.
In general, a Blind Ad is one that does not identify the recruiting
organisation nor contain sufficient information to identify the
organisation, and does not provide a means for job applicants to make
further enquiries or such means does not contain sufficient
information to identify the organisation, but directly invites job
applicants to submit their personal data, such as their Hong Kong
Identity Card numbers, contact details or resumes.
In view of
this, from June to September 2024, the PCPD reviewed 22,270
recruitment advertisements across 13 online recruitment platforms, and
23 Blind Ads were found. The PCPD is concerned that the act of placing
Blind Ads to collect personal data from job applicants may constitute
a contravention of the relevant requirements under the PDPO. With a
view to protecting the personal data privacy of members of the public,
the PCPD has proactively initiated investigations against five
organisations that had placed Blind Ads.
The Privacy
Commissioner for Personal Data (Privacy Commissioner), Ms Ada CHUNG
Lai-ling, appeals to job seekers to stay vigilant about Blind Ads. She
pointed out, “Blind Ads may be used as an unscrupulous means to
collect personal data and may be misused by swindlers to collect
personal data for fraudulent activities. When job seekers are unable
to ascertain the employers’ identities, they should check and verify
the information contained in the Blind Ads carefully and should not
respond to the Blind Ads arbitrarily and submit their personal data.
”
With regard to the collection of personal data, Data
Protection Principle (DPP) 1(2) of the PDPO requires that personal
data shall be collected by means which are lawful and fair in the
circumstances of the case. DPP 1(3) provides that organisations must
take all practicable steps to notify the data subjects on or before
the collection of the data the purpose of data collection, the classes
of persons to whom the data may be transferred, whether it is
obligatory or voluntary for the data subjects to supply the data and
the consequences for the data subjects if the data subjects fail to
supply the data, etc.
In order to protect the job applicants’
personal data and project positive corporate image, the PCPD appeals
to employers to:
Increase transparency in placing
recruitment advertisements and disclose the identities of the
organisations;
Refrain from placing Blind Ads to collect job
applicants’ personal data; and
If necessary, consider
engaging a recruitment agency who is identified in the advertisement
to collect the personal data from job applicants.
As Blind
Ads may constitute a contravention of the PDPO and may be used by
swindlers to collect personal data for fraudulent activities, the PCPD
urges recruitment platforms to:
Beware of anyone using Blind
Ads to perpetrate frauds or collect personal data by unfair means; and
Carefully review recruitment advertisements to identify Blind
Ads and avoid publishing the same in order to protect the personal
data privacy of members of the public.
For members of the
public who wish to make any enquiries or lodge any complaint against
the placing of Blind Ads, please contact the PCPD (telephone: 2827
2827 or email: communications@pcpd. org. hk/complaints@pcpd. org. hk).
2. Online Doxxing Messages Dropped by 90% on Third Anniversary
of Anti-Doxxing Law
The provisions criminalising doxxing acts
under the PDPO came into effect on 8 October 2021. The amendments
empower the Privacy Commissioner to carry out criminal investigations,
institute prosecutions for doxxing-related offences and issue
cessation notices to request the cessation of disclosure of doxxing
messages.
From the effective date (8 October 2021) of the
relevant provisions up to 31 August 2024, the PCPD handled a total of
3,234 doxxing cases, including 1,586 doxxing-related complaints and
1,648 doxxing cases uncovered by the PCPD’s proactive online patrols.
The PCPD also issued a total of 2,032 cessation notices to 46 online
platforms to request the removal of 33,494 doxxing messages, with a
compliance rate of over 96%. Other than individual doxxing messages,
249 doxxing channels were successfully removed by cessation notices.
From the effective date (8 October 2021) of the relevant
provisions up to 31 August 2024, the PCPD initiated 363 criminal
investigations, and 88 cases were referred to the Police for further
follow-up actions. As regards arrest operations, the PCPD mounted a
total of 58 arrest operations (including three arrests made as joint
operations with the Police). A total of 59 suspects were arrested.
During the period, 37 prosecutions were made in respect of doxxing
cases and there were 26 convictions.
Enforcement Work to
Combat Doxxing
In the first eight months of 2024, the number
of doxxing cases uncovered by the PCPD’s proactive online patrols was
80, representing a significant drop of 90% when compared to 803 cases
during the same period in 2022 (i. e. the same period of the first
year after the commencement of the anti-doxxing provisions). 270
doxxing-related complaints were received by the PCPD in the first
eight months of 2024, which represented a drop of close to 40% (36%)
when compared to the 421 complaints received during the same period in
2022.
Publicity and Education Work to Combat Doxxing
To combat doxxing acts, the PCPD launched a series of
publicity and education campaigns to enhance the public’s awareness of
the new doxxing offences and promote compliance. These included
launching a thematic website on “Doxxing Offences”, issuing an
implementation guideline, broadcasting short videos and television and
radio announcements, distributing promotional leaflets and posters,
publishing two new books titled “The Treasure-trove of Privacy –
Understanding Your Personal Data Privacy
” and “Personal Data
(Privacy) Law in Hong Kong – A Practical Guide on Compliance (Third
Edition)
”, which included dedicated chapters on the new
doxxing offences, organising seminars/webinars and promoting the new
provisions on social media platforms. By the end of August 2024, the
Privacy Commissioner and the PCPD personnel conducted 104
webinars/seminars concerning the new anti-doxxing regime, with the
number of participants reaching 22,000. To raise the awareness of
secondary school students about the seriousness of cyberbullying and
doxxing offences, the PCPD has in particular organised the School
Touring of Anti-doxxing Education Talks to promote relevant
information to secondary school students at schools. By the end of
August 2024, the PCPD visited 50 secondary schools and held anti-
doxxing education talks for over 17,000 students.
The Privacy
Commissioner, Ms Ada CHUNG Lai-ling, said, “The PCPD’s ongoing
enforcement actions, publicity and education work, coupled with a more
congenial atmosphere in the society, have resulted in a significant
decrease in the number of doxxing cases found on the internet every
year since the commencement of the anti-doxxing provisions in 2021.
For the past year, the main reasons for doxxing the victims were
monetary disputes (e. g. non-payment of debts and contractual
disputes, accounting for 42%) and personal relationship disputes (e.
g. relationship disputes and neighbourhood disputes, accounting for
31%). There has been a significant decrease in the number of doxxing
cases which arose from differences in political opinions (accounting
for 2%). ”
The Privacy Commissioner also stated, “It is
clear that the PCPD’s work on combatting doxxing acts has not affected
the freedom of speech of members of the public, nor has it affected
the lawful operation of online platforms in Hong Kong. The PCPD will
continue to take resolute enforcement actions against doxxing acts to
ensure that the personal data privacy of the public is adequately
protected. ”
The Privacy Commissioner, Ms Ada CHUNG Lai-ling,
appealed to job seekers to stay vigilant about “blind” recruitment
advertisements.
The Privacy Commissioner, Ms Ada CHUNG Lai-
ling (middle), Senior Legal Counsel, Ms Hermina NG Wing-hin (left) and
Senior Personal Data Officer (Criminal Investigation), Mr Lo Dik-fan
(right), at the media briefing.