The Government has been clear that the single most important action we
can all take, in fighting coronavirus (Covid-19), is to stay at home
in order to protect the NHS and save lives. We, therefore, urge
customers to only visit branches where absolutely necessary.
Recommended precautions, such as social distancing, to minimise the
spread of coronavirus have been introduced in branches and customers
are asked to respect these. Banks, building societies and credit
unions are constantly keeping their websites up to date and we would
encourage customers, wherever possible, to use online services for
their banking and to find the latest information about their banking,
including branch services, availability and opening hours. Bank
customers may also be able to use the Post Office for essential
banking services as an alternative to their branch. In addition,
customers can continue to use ATMs or cash machines as normal for cash
withdrawals and balance enquiries.